The short answer
A residential property manager acts on an owner's behalf to handle the day-to-day operation of a rental property. The exact scope depends on the agreement, so it's always worth reading it carefully.
Typical responsibilities
Most management agreements include some combination of the following:
- Marketing vacancies and coordinating showings
- Screening applicants and coordinating leases
- Rent administration and owner statements
- Coordinating maintenance and repairs
- Inspections and condition records
- Serving as the tenant's point of contact
What property managers usually don't do
Property managers are not lawyers or paralegals, and should not present themselves as providing legal advice or representation unless properly licensed. They also cannot guarantee tenant behaviour or payment. Be cautious of any promise that sounds too absolute.
Questions to ask any manager
Ask exactly what is included in the fee, what costs extra, how maintenance approvals work, how often you'll receive statements, and how the agreement can be ended. Clear answers are a good sign.
Practical guidance, not legal advice.This article is general information. Ontario rules change; verify current requirements with official sources such as the Landlord and Tenant Board, and consult a licensed legal professional about your situation.
